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Privacy Policy

Go & Follow Our Privacy Policy Rigorously.

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Privacy Policy – CourierKaro


Every person and organization that works with us is treated with respect for their privacy. We have developed a policy in this regard, which we strongly advise everyone doing business with us to read in order to understand our position on the use of personal data. We will assume that if you give us personal information, you have given your consent to the disclosures outlined in this policy where necessary and appropriate.

The Purpose:

The purpose of our website is to introduce you to who we are and what we do. We collect and use personal information (such as name, address, phone number, and email) to more effectively provide the services or information you want. As a result, we would employ your personal data to:

satisfy any requests or questions you've made.

process any orders or requests you have put in.

We may also manage or otherwise carry out our obligations under any agreement you may have with us, anticipate and address problems with any goods or services we supply to you, and create goods or services that may be able to meet your requirements.

In order to better our services, we may use your personal information for direct marketing. We will only use your personal information for this purpose if you are aware of it because we respect your right to privacy. We will also request your consent before utilizing your information for direct marketing, if necessary.

Please get in touch with us using the information provided below if you ever want us to stop using your information for any or all of the aforementioned reasons. When it becomes technically possible, we will stop utilizing your information for these purposes.

Unless otherwise stated in this privacy statement, we will not disclose any personally identifiable information without your consent unless required by law (such as by a court order or for preventing fraud or another crime), or if such action is necessary to protect the rights, property, or safety of our users/customers or third parties.

Rest assured that if you have indicated that you do not want us to use your information in this manner, we will not use it for any of the aforementioned purposes.

Collection Of Non-Personal Information

We may automatically collect anonymous information about you, such as the type of web browser you employ or the URL of the website from which you linked to ours. Additionally, we might combine data you've given to the website, such as your age and residence. Your identity is kept anonymous, and we only utilize the information we collect to run our website efficiently.

Security

We have put technologies and regulations in place to safeguard your privacy against unauthorized access and improper usage. We will revise these precautions as needed as new technology becomes available.

Use Of Personal Information

Our websites could connect to other websites or a different website could link to ours. We have no influence on the privacy practices or policies of other websites. Such content is subject to the terms of use and any additional privacy policies provided on their website. We suggest you read the policy of each website you visit, especially when submitting content. Please contact the website's manager if you have concerns.

Cookie Policy

Cookies help us understand how visitors engage with our website and help you have a better experience.

Cookies keep track of your browser version, extensions, and preferences such as language and region. They also allow certain functionalities like rating content and submitting forms.

Persistent cookies remain stored longer, while session cookies disappear when the browser is closed.

Confidentiality

CourierKaro respects all parties involved as well as any confidential or proprietary information, including our partners, clients, agents, and users. We will never use or disclose these details without your consent.

Changes To The Policy

We retain the right to update this privacy statement from time to time. Any substantial changes will be posted on this page. Please review our privacy statement regularly.

Contact Us

If you have any questions about our privacy practices, kindly contact the CourierKaro Head Office.


Refund & Cancellation Policy


1. Shipment Cancellation

You can cancel your shipment anytime before pickup directly from your seller panel on CourierKaro.

2. Refund Eligibility

A refund is applicable only if the shipment is cancelled before pickup.

3. Auto Refund

If you cancel a shipment before pickup, the refund is automatically credited within 6-7 days to the original source of payment method. No manual request is required.

4. No Refund After Pickup

Once the shipment is picked up, no refund will be provided under any circumstances, including:

  • Delay in delivery
  • RTO (Return to Origin)
  • Damage or loss by courier partner
  • Wrong or incomplete address
  • Receiver unavailable
  • Any operational delay (weather, festival, strike, etc.)
5. Non-Refundable Charges

After pickup, the following charges are strictly non-refundable:

  • Shipping charges
  • COD charges
  • RTO charges
  • Weight difference charges
  • Handling or processing fees
6. Policy Acceptance

By booking a shipment with CourierKaro, you agree to this Refund & Cancellation Policy and accept all terms mentioned above.